Super responsive
Super responsive, helpful and friendly.
By Dave H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
675 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Compass is a Bitcoin-first company on a mission to support the decentralized growth of hashrate and strengthen network security by helping more people learn, explore and mine Bitcoin. Now Everyone Can Mine Bitcoin.
compassmining.io (compassmining.io) has 675 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 450 reviews with 5 stars · Clear filters
Super responsive, helpful and friendly.
By Dave H.
Nicco Grimm gave me a thoughtful and prompt response and solution to my inquiry. Thanks Nicco! Edward
By edward
Compass is a very professional organization. Despite having some delays, they were transparent and fixed the problems quickly. Their support and customer service is fast and they’ll usually get back to you within an hour. Happy to have my miners online!
By Mat S.
Love the transparency and hard work that CompassMining.io has shown and mad props to the captain Whit Gonna for steering this ship to the profit and decentralized land!
By Gabriel P.
Always helpful and prompt with reply
By myles M.
Expedite and personalised replies to my silly questions. You get my 5 stars
By maRiano polidoRi P.
I has the pleasure of receiving Brad Videon's help on answering my questions and making my mini bundle purchase. Very professional and felt no pressure to commit. Stand up guy. Thanks again for your help Brad!
By GLENN O.
Compass has demonstrated in all my interactions with them across email, Telegram (when they used it), and Discord, the highest degree of professionalism. Paul McDermott and Kris Bakker on the sales side, and David McGrane on the customer service side, have all been great to work with. I also appreciate how the CEO and COO are both actively engaged in the Discord rooms.
By Gabriel