Compass mining customer service.
Compass mining understands good customer management. Especially when things go wrong. They answer all queries accurately and promptly. I feel comfortable that my investment is in good hands. Thank you Jesus.
By Mike
Sunday, November 8, 2026 · Customer reviews of US businesses
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675 reviews
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Compass is a Bitcoin-first company on a mission to support the decentralized growth of hashrate and strengthen network security by helping more people learn, explore and mine Bitcoin. Now Everyone Can Mine Bitcoin.
compassmining.io (compassmining.io) has 675 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 450 reviews with 5 stars · Clear filters
Compass mining understands good customer management. Especially when things go wrong. They answer all queries accurately and promptly. I feel comfortable that my investment is in good hands. Thank you Jesus.
By Mike
Dashboard Issues Nicco Grimm got back with me via email and was able to answer/address my issues that I was having with my dashboard on compass. Much Appreciated
By Kim U.
Was a little skeptical buying a new antminer, but they delivered as promised within two weeks. Had some hiccups setting up and they were quick to respond to an email. Would highly recommend if you are interested in mining equipment. Looking forward to them starting their used miner site soon!!
By Ryan H.
I have had lots of contact with compass and so far it's been satisfactory, most of the time. There has been a few occasions where I have asked questions and I never received a reply, Maybe because I ask lots of questions? who knows. I'm still not hashing so that's a whole other can of worms...2 stars and falling for getting me online..
By Audie A.
Prompt response and the issues were resolved entirely and to the full satisfaction
By Lucas J.
Jesus was incredibly helpful!
By Teddy A.
Excellent hosting company. Will do business again
By Axmine L.
Response was super fast
By Todd R.