Great customer service from Jesus and…
Great customer service from Jesus and the Compass Mining team. Looking forward to getting my miners online soon.
By MS
Sunday, November 8, 2026 · Customer reviews of US businesses
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675 reviews
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Compass is a Bitcoin-first company on a mission to support the decentralized growth of hashrate and strengthen network security by helping more people learn, explore and mine Bitcoin. Now Everyone Can Mine Bitcoin.
compassmining.io (compassmining.io) has 675 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
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Great customer service from Jesus and the Compass Mining team. Looking forward to getting my miners online soon.
By MS
very fast and convenient support! Thx Jesus!
By MsBull
Compass Mining responded quickly. Support got back to me within a day, had checked my equipment, and assured me everything would work as expected.
By AJ M.
Compass Mining's support is surprisingly fast. I wouldn't be able to mine at all without Compass Mining, and I can't tell you how happy I am that I am now doing something meaningful for the world as part of what I call the "New Continental Army".
By Oliver Williamson J.
Responsive, knowledgeable, and committed to their customers success in mining.
By Herb B.
Compass is as professional as they come for bitcoin mining. I've referred family and friends to compass. I couldn't give a stronger review of compass mining.
By Tom W.
I had a quick question for Compass and they responded within 4 hours of my submission. They were very informative and provided the answer I needed.
By Joseph M.
Customer service should be rated on a scale of Coinbase being the worst and Compass being the best. These guys set the standard for being knowledgeable and responsive within their field.
By Shaun