Very prompt and helpful response from…
Very prompt and helpful response from Eric Smith. Thank you.
By Sean
Sunday, November 8, 2026 · Customer reviews of US businesses
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675 reviews
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Compass is a Bitcoin-first company on a mission to support the decentralized growth of hashrate and strengthen network security by helping more people learn, explore and mine Bitcoin. Now Everyone Can Mine Bitcoin.
compassmining.io (compassmining.io) has 675 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
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Very prompt and helpful response from Eric Smith. Thank you.
By Sean
Personal, immediate and excellent discord customer service excellent. Thanks Nethaniel! Despite the meteoric growth of the company, and impossible challenge keeping on top of the multiple moving parts. Discord service response today is impressive, thoughtful and immediate. Brilliant business model, potentially game changing for many people around the world. Keep it up!
By David
Excellent Service by Gaurav Khubchandani from Compass Mining. Thank you very much
By Rahul
I have a few miners with Compassmining, they are always very good at coming back to me quickly with a solution when a problem arises. I am personally very content with the company and can definitely recommend them :)
By Daniel.
If you send a very specific support ticket (don't group multiple issues into one ticket) they are very responsive and super friendly.
By Klaus
Very good support. Received detailed email from Nathanial on initial request and then a phone call from Jesus and a couple follow up questions. Very helpful folks.
By C.Brummer
Miner down for a few hours, sorted by support - thank you David
By RMc
Jesus Guillen provided phenomenal customer service. He helped solve the issue I had and followed up on another issue that he resolved
By Joey D.