Shipping took forever and no updates on the progress
Shipping took forever and no update. Hello the item that was ordered was the QLS adapter plate, that is just a simple component and not a holster. The shipping times should be clearly listed when you order as the parts just arrived today on 12/5/2023. The product was ordered on 11/19/2023, 16 days ago. You could have simply reached out and emailed me to resolve the issue, as of 12/5/2023 I have had no contact from your customer support team. Except for a notice from trust pilot that you responded to the poor review, I have had no contact from your company. This adapter plate was ordered to address the issue of mounting your holster to a QLS system since your mounting pattern is not compatible with it. I purchased this item personally to avoid going through a PO process and receive the item quickly. Obviously that did not work.
By Joe A.
Response from Comp-Tac Holsters· Nov 28, 2023
Thank you for your review, as the manufacturer all of our holsters are made to order and we do have an 8-business day lead time, I do show that your order shipped within 4 business days of order as we were closed for the Holiday 11/23-11/24. if you ever need a holster sooner, please reach out to us at [email protected] and we would be happy to assist you find a dealer that has what you are looking for ready and in stock to ship.