Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
635 reviews
RetailMeNotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RetailMeNot’s been making 'add-to-cart' effortless since 2006 – whether you're shopping through our website, browser extension, or RetailMeNot Rewards app. As part of a premier shopping and savings network alongside www.offers.com, blackfriday.com, techbargains.com, and dealsofamerica.com, we partner with Fortune 500 retailers across clothing, beauty, electronics, travel, and everyday tech to secure exclusive promo codes and cash back deals. Our deal experts and buying guides are trusted by top media outlets including NBC News, Forbes, AARP, and Good Morning America. Every offer across our family of sites is hand-verified to ensure you get active, working discounts every time. Shop with us, and every purchase becomes a smart one!
RetailMeNot (community.retailmenot.com) has 635 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 153 reviews with 1 star · Clear filters
I cannot get rid of their junk mail which I never signed up for. I hope someone starts a collective law suit.
By H. C.
Response from RetailMeNot· Apr 10, 2020
Hi there. Happy to help and ensure you are unsubscribed. Please reach out to us on our help page with your address. https://help.retailmenot.com/s/contactsupport
Hrblock software, retailmenot sell $35(after 35% discount). Same time, Amazon, Walmart sell same is only $22, retailmenot should lower than 1 star.
By L
Response from RetailMeNot· Mar 13, 2020
Hi there, thank you for your feedback! With H&R Block, they set the prices of their products on their site. With store retailers, they might be able to offer a lower price based on their agreements as they are selling their products to consumers as a third party. We apologize for any inconvenience that may have been caused with purchasing the H&R Block product on their site but if you have any other questions or concerns, please feel free to reach out to us at [email protected].
NOTHING EVER WORKS! Stores don’t accept the codes online or in person! This has been taken over by some other company in Nigeria I’m guessing?? Because it used to be decent ...
By J.B.U.
Response from RetailMeNot· Mar 13, 2020
Hi there, thank you for your feedback. We're sorry that you have had this experience with using our site and not being able to find a valid code or encountering store associates refusing to accept codes. RetailMeNot remains headquartered in Austin, Tx and we are ready to assist you with any codes or offers that you have difficulties with at [email protected]. Please feel free to reach out to us at any time!
They initially kept their promise and gave cash back for ~80% of the offer activated. But lately (last 2-3 months), they completely stopped processing any activated offer. I contacted their customer service, but they said 45 days are needed to process a cash back, but in reality more than 90 days have passed and never got cash back for any purchase. Turned out to be a complete fraud!
By Ray R.
Response from RetailMeNot· Feb 27, 2020
Hi Ray, we're sorry to hear that you have not received the rewards for your cash back activation and purchase within the 45 day window. If you would like to contact us at [email protected] and we would be happy to manually review any purchases that are outside of the processing window.
RetailMeNot displayed a promotion for $50 off at HotTubWorks. When I contacted the company, they new nothing about it. RMN should back up any offers they display on their site. Wont use it anymore because who knows if the offers are legit or not. BAD business practice, trading credibility for traffic. Need to contact FTC. re false advertising... How many other fake ads are on the site I wonder.
By Jock S.
Response from RetailMeNot· Feb 27, 2020
Hi Jock, we're sorry to hear about this experience that you had with using an offer for Hot Tub Works that you found on RetailMeNot. At this time, we do not have a direct partnership with Hot Tub Works so the codes on our site have all been user submitted. When we receive user content, the code or offer may be valid at the time of submission however, there are often no expiration dates with those offers. That does not allow for the invalid offers to come down when necessary. We will have our moderation team review this page and remove that invalid content. If you have any other question or concerns, please feel free to contact us directly at [email protected].
They claim you can redeem into your venmo account and when I try to redeem the only option is PayPal. Unable to contact anyone for help. Would not recommend. Horrible customer service
By Julie Piwowar L.
Response from RetailMeNot· Feb 27, 2020
Hi Julie, we're sorry to hear that you were not able to access the Venmo option when choosing to redeem your rewards. We did experience a temporary outage with Venmo earlier this month however, that has now been resolved. Also, if you are using an older version of our mobile app, that option will not be visible to you so we do recommend downloading the newer version of our app or visiting your RetailMeNot profile through your mobile browser so that the option is visible to you. If you have any other questions, please contact us either at https://help.retailmenot.com/s/ or directly at [email protected].
I installed the extension today and was SUPER excited as I often use Chewy.com and have more than one pet so I always end up spending SO MUCH MONEY THERE. I ALWAYS LOOK UP CODES TO use as I am always on the hunt to save money and I noticed that on the Retailmenot website, there was several very good coupons for Chewy.I did not hesitate to get the extension and login in all just to COMPLETELY WASTE MY TIME. This is exactly like HONEY who also claims they find all the codes and apply them. I have never gotten neither to apply the codes right so I am getting ready to delete both of these pieces of PURE GRADE A CRAP!!!!!!!!!!!!!!!!!!!
By amy H.
Response from RetailMeNot· Feb 27, 2020
Hi Amy, we're sorry to hear about this experience that you had with using the RetailMeNot Genie browser extension to search for a discount on your Chewy order. At this time, we do not have a direct partnership with Chewy so the codes on our site have all been user submitted. When we receive user content, the code or offer may be valid at the time of submission however, there are often no expiration dates with those offers. That does not allow for the invalid offers to come down when necessary. We will have our moderation team review this page and remove that invalid content. If you have any other question or concerns, please feel free to contact us directly at [email protected].
I have contacted retailmenot multiple occasions to remove me from their mailing list and they do not respond. Under the CCPA, I will be seeking compensation as these requests have repeatedly been ignored.
By tyler M.
Response from RetailMeNot· Feb 13, 2020
Tyler, we're sorry to hear that you're having trouble unsubscribing. Please email us at https://help.retailmenot.com/s/contactsupport if you're still having difficulty. In the event you have not yet submitted the unsubscribe form, you may do so at this link https://www.retailmenot.com/everyday/unsubscribe.
