ComicconconnectionsReviews of comicconconnections.com

The worst communication from an event I’ve ever known!! Trading at Basingstoke last year and they put the traders in a small room separate from the con with no signage or anything to say where we were … then the organiser hand wrote the smallest sign and blue tacked it up 🙈 VERY unprofessional … I didn’t have a good time. The emails came around after the event saying they’d learned a lesson and listened to feedback from traders and public and had changed the location room of traders for the 2026 event and were could get a discount for rebooking. Foolishly, I thought hey, why not 🤷🏼‍♀️ they’ve obviously listened which is good. Now I find out a couple of months before the event (via a social media post) that they’ve moved the venue now to Winchester. Again, very foolishly, I’ve booked a non refundable hotel in Newbury 😭 (lesson learned) I’ve contacted the organiser several times to ask to cancel my table and for a full refund and they haven’t responded once. He said some sob story about taking pain killers on social media affecting his head space (which I absolutely understand more than most) but if that’s your state of mind you shouldn’t be running an event!! I’d like a refund for my traders table asap.

This comic con’s communication is absolutely appalling. I bought tickets in January for an accessible entry ticket and some tickets for Sebastian Stan. ( He obviously cancelled due to him and Annabelle Wallis expecting their child together. To make it clear I don’t blame him and I’m wishing them the best with their family.) They took all tickets for any guest off there in March without saying anything. Multiple people had to email them for them to decide that they should make a post about in social media. They claimed it was some type of payment issue but I’d assume most of us believed they’d cancelled the whole event. Sebastian Stan’s tickets didn’t go back on because there were doubts that he’d still be attending. This was all towards the end of April when they’d give us this update after guests being down for a month. They claimed they didn’t get an update back from Sebastian Stan’s agent until the end of May. This was quite a while after he’d publicly announced her pregnancy of their child together and with the lies they’ve told in the past I’m not convinced this was the first time they’d heard anything. They also said that because of the Sebastian Stan situation they weren’t announcing any new guests but they apparently had multiple contracts ready to go so they’d have a reason to drag this all out too. We were told that we’d get refunds within 10 - 15 business days of this email which is pretty ridiculous to have such a long time scale and then not communicate any further. We were told we’d get an email but found in the comments they said some of us would get an email because when purchased we didn’t give the comic con permission to email us. They made one reply in the comments stating this and didn’t think to make post for everyone to see because they clearly knew some of us wouldn’t be informed. After that, we just had to wait during this time no new guests were announced. It seems weird as the person running the social media won’t also be issuing every single refund. It’s also June 21 and the comic con is supposed to be in September. I know you’re not supposed to buy tickets just for guest but there’s a lot that do so you’d think they’d have announced these supposed 8 contracts by now. Anyway, there was still no refund on the 21st of June with no more contact from the comic con. I reached out again a for like 5th time through the contact form and their email. Then finally, 10 minutes after my email and form, they send me an email confirming my refund which they clearly saw these emails this time as I’m also being refund for my entry ticket which weren’t going to do. So, no refund yet but I have confirmation email of one which is a start. I shouldn’t have to contact that many times in order to get a refund from them though. Them not posting anything or reply to emails during this time when those tickets cost £175 each is ridiculous. Obviously, most of us are gonna be worried that’s a lot of money especially when you’ve bought multiple tickets. Back to the entry tickets, they had refused to refund entry tickets and made that clear in a reply on one of the earlier posts. However, in my email I made it clear I wanted a refund due to them deciding a little under 3 months until their comic con they’d change the venue. They made no post and no email about this they just changed it on their website to 30miles away from the original venue. There were suspicions that they’d never confirmed the original venue as that website had another event scheduled on the date this one was. This change in venue seems to confirm that which makes sense why the comic con never replied ti the comments calling this out. If this is true why on Earth would you be selling tickets without confirming the venue first? The final thing is the accessibility ticket I had. You’re supposed to fill out a form before attending the event but you don’t receive a form after buying the ticket. I reached out to the accessibility email in January after purchasing and they told me the form would be with me in a few weeks. I reached in March as I still hadn’t been given a form. No response so I reached out again in April. It’s now June and I’m getting that ticket refunded due to the venue moving so it’s irrelevant but I never received an email back. It says on their website that you need to fill out a form if you an accessibility ticket to enter the event so wouldn’t have gained me entry. This email I was contacting was the one on their website designated to accessibility questions but they never responded to such an important issue.

Attending the 2 day event on 13th-14th September 2025, stand located in the marquee. The show was badly organised, no real signage, and although many staff no one knew anything. A tiny A board was situated on the path with writing say stalls and arrow but so small nobody could see it and for some reason covered the A board in tin foil? Day two was a total wash out, the ground marquee was located on no provision had been made for rain. It became a soggy slippery mess which was dangerous to walk on. Electrics located directly behind my stand was not the outdoor type and sitting in a puddle of mud. The marquee leaked and my stock as well as others got ruined. The marquee by about 1pm became so slippery and wet it was no longer safe to access. There was no provison to make the ground safe implemented. The organisers told us we could leave early because maybe 50 people attended the show all day but wouldn't open the gates to load up meaning a lot of my stock got wet. I tried contacting on social media but mine like others have been deleted which I think is very sad, because every business should accept the good with the bad and know what went wrong. All in all a shocking experience and will never attend another of their events.