I had a shade ripped to Pcs.I had the…
I had a shade ripped to Pcs.I had the order number and they sent me a new shade under warranty they were good to me
By Wayne B.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
315 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Turn Your Backyard Patio Into An Oasis Of Comfort And Relaxation. Widest Variety of Sun Shade Sail Colors & Sizes. Lowest Prices Guaranteed. Free Shipping. Special, Custom Sizes. Lowest Price Guarantee. Made In USA. Free Shipping. Styles: Standard, Waterproof.
ColourTree (colourtreeusa.com) has 315 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 247 reviews with 5 stars · Clear filters
I had a shade ripped to Pcs.I had the order number and they sent me a new shade under warranty they were good to me
By Wayne B.
Good Customer Service
By Norman K.
Easy to order. Fast to arrive. Product exactly as described.
By Rick O.
Had warranty issue with our shade sail. Reached out to customer svc via email and they quickly remedied the situation and shipped out a replacement. Five stars for customer service.
By Tommy U.
This company is awesome! They stand by their products and honor their warranty. They may be a bit more than others but totally worth it. Well made and strong. Truly worth every penny!! Highly Recommend
By Natalie S.
The Sun shades come in so many size options that cover any possible configuration. They are well built and should last several years in the California sun. The website was easy to navigate making a selection seamless.
By Joey V.
I had an issue with a product I ordered a year ago. I sent pictures of the deterioration and colourtree sent me a new replacement.
By ROGER M.
good information, good response, good/rapid delivery
By Bruce M.