Honored warranty policy and quickly…
Honored warranty policy and quickly replaced the item
By Trudy K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
315 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Turn Your Backyard Patio Into An Oasis Of Comfort And Relaxation. Widest Variety of Sun Shade Sail Colors & Sizes. Lowest Prices Guaranteed. Free Shipping. Special, Custom Sizes. Lowest Price Guarantee. Made In USA. Free Shipping. Styles: Standard, Waterproof.
ColourTree (colourtreeusa.com) has 315 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 247 reviews with 5 stars · Clear filters
Honored warranty policy and quickly replaced the item
By Trudy K.
Pleasantly surprised with the warranty process. The online form doesn't really work, but after re-emailing everything, replacement screens were shipped really quick.
By Kevin
Quick, accurate and cheerful customer service for a custom dimension product.
By San Diego C.
Awesome customer service! Had an issue with one of the sails and it got replaced right away.
By Landon D.
I ordered samples to help me decide. They are very ample and all colors are represented. They arrived in a timely manner. I look forward to purchasing our backyard sails.
By Terry D.
I ordered their color samples and the yellow was everything I hoped it would be. I've ordered and received their 12' poles. As soon as we get another warm stretch I'll get those installed, so I can provide exact measurements for the shadesail. My backyard is going to be the envy of the neighborhood.
By Venus K.
The product is good quality. It showed up really fast. Very happy overall with purchase.
By Patrick M.
Super generous giving extra freebies!
By Madison H.