My order was inclomplete
My order was inclomplete , and was awfull the process to ask for a reinbursment they never return my money
By Zaret M.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 6,209 reviews with 1 star · Clear filters
My order was inclomplete , and was awfull the process to ask for a reinbursment they never return my money
By Zaret M.
Après de longues hésitations, j'ai passé une première commande le 25 août dernier... On est le 29 septembre 21h, je n'ai toujours rien reçu(( Le mail envoyé au service clients n'a rien donné, ils m'ont répondu d'attendre, et que le colis était bien parti. Bref, fuyez ! P.S. la commande était finalement arrivée, en bon état, les produits sont bien. Mais il faut avoir beaucoup de patience pour les avoir
By Auzou
Terrible quality. Wouldn’t suggest buying from colourpop again
By Bryan W.
All products came damaged, eyeliners were broken and lip pencils box was all damaged. Extremely dissatisfied
By Sim S.
Because the shipment was sent from Germany, I had to pay taxes in Colombia, I hope that the shipment was direct from the United States to Colombia, but since it was sent from Germany, I had to pay taxes due to a very bad experience. I was wait around one month
By lida montoya C.
Ordered a month ago just for my package to be resent to colourpop and not get any answers as to why. No refund or anything…just scammed.
By Alicia
Colourpop does not accept returns. Terrible policy.
By Cynthia
Colourpop is a disappointment to the makeup community and every member of the LGBTQ+ group. I will be discontinuing any further purchases from this company due to their recent support of the TERF Supreme. Shame shame shame.
By Taylor S.