Order took over a month to come and…
Order took over a month to come and still didn’t come had to order a replacement
By Savanna D.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 6,209 reviews with 1 star · Clear filters
Order took over a month to come and still didn’t come had to order a replacement
By Savanna D.
Horrible. It was a gift for my friend. However, the gift box was broken when I received it. The customer service said it is normal situation. It cannot be return or exchange. I will never buy anything from the company again.
By Moxa
The product it’s expired
By Laurie A.
My order took almost 3 weeks to be shipped, they didn't give any updates on why the order was taking so long to be shipped. I understand overseas shipping will take longer but not even shipping the order for almost 3 weeks with no information as to why it's taking long is very frustraiting.
By Ana Luiza Miranda da S.
I haven’t received anything.
By Leire E.
You wrote the whole price and there is no information about the discount. I had pay additional taxes.
By Ewa
I haven’t received my order.
By Ana A.
My purchase was cancelled for no good reason
By BRUNA A S P.