It’s been 10 days and order has not…
It’s been 10 days and order has not even shipped yet!!
By Tayja A.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 6,209 reviews with 1 star · Clear filters
It’s been 10 days and order has not even shipped yet!!
By Tayja A.
It never arrived. 0/10
By Irina R.
The products I purchased were completely different when arrived in parcel. I sent photos to show them how completely different the lipstick shade was. Not impressed at all. I have bought lots of lipstick from Colourpop and the shade was completely different.
By Kreshma L.
Items arrived broken. Disappointing when I spent so much!
By Devi S.
The package came with one empty eyeshadow. It fell off and there's one less eyeshadow in the package.
By Mariela
I didn’t receive my palette after a month! And they didn’t return my money!!
By Oleksandra R.
I didn’t receive my package and the costume service assistant can help me nothing at all.
By Nancy
Pésima, llevo esperando mi pedido hace 2 meses y no me dan solución ninguna, siento que he perdido mi dinero ( puesto que no me lo devuelven). No volveré a comprar.
By Almudena