I did not receive one of my items with…
I did not receive one of my items with this order.
By Madge
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 6,209 reviews with 1 star · Clear filters
I did not receive one of my items with this order.
By Madge
I have not received my colourpop products, I sent emails asking about the shipping and I only have an automatic response saying solemne Will contact me, until now nothing
By Estela N.
I never received my order. customer service replies are very slow. Hoping for a refund.
By Col
Order came damaged, was supposed to be a gift - made me late for gifting Packaging for shipping is total slipshod
By Disgruntled C.
Jamás llegó mi paquete, aún sigo esperando y en atención a clientes no me ayudan
By Aída M.
They sent me used product. My liners had hair on them and were half used. BRAND NEW LINERS. I asked for a replacement, they said they couldn’t replace it. Absolutely disgusted bro never ordering from here again
By Mads
Over a month and still didn’t get the package
By Abdullah Al T.
I bought three items. One was not made carefully. One was damaged and possibly USED. And the third was damaged and not at all what they advertised. And Michele, the rep who was assigned to my ticket was beyond rude. It took a full month of me sending pictures of what I had received and non-stop nagging emails to finally be done with this terrible company. They only agreed to fix the issues when they realized that I have a significant influence in the real world and a personal friend in the beauty world. If I was a nobody, they would not have done anything.
By Scammed in N.