I didn’t receive my package
I didn’t receive my package and got not response from colour pop in regard of the package. Talked to ups and they told me to contact the vendor.
By María A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 6,209 reviews with 1 star · Clear filters
I didn’t receive my package and got not response from colour pop in regard of the package. Talked to ups and they told me to contact the vendor.
By María A.
I have not received my package, despite their being emails saying it was delivered
By Milli A.
Sent my order to the wrong house
By Javeria M.
It has been over a week - I didn't receive an email that my order was shipped and on the ninth day I got an email that my order would be further delayed. This is the first time I've ordered from this company and it is very discouraging. I can't comment on the quality of the products as I have yet to receive them.
By Holly B.
I did not receive my package.
By Cierra M.
they sent damaged item but refuse to return or exchange.
By Eileen
I have tried 5 times to buy in your page and my order was cancelled for problem with my credit card but I have used my credit card in other pages and differentiate stores in Orlando and didn’t have any problems.
By Johana R.
Had communication and treated me like I had to keep jumping through hoops to prove that I had order issues.
By Ashley H.