Item broke when i started using it.
Item broke when i started using it.
By Danae B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,701 reviews with 3 stars · Clear filters
Item broke when i started using it.
By Danae B.
I love this brand, but it Is not available in Italy and the shipping are too expensive.
By Silvia
The shipment takes too long and one of the eyeshadows was broken they offered a ONE TIME COURTESY refund which doesn’t make me want to order again, what if it happens again? I lose my money?
By Sar
Bad customer service Long delivery time
By Dora P.
Can say much, the package hasn’t been delivered yet.
By Andy
L’un de mes produits est arrivé cassé, je les ai contacté c’est resté sans reponse
By Adeline de B.
Overal im pretty satisfied but one eyeshadow came in broken. I emailed them awhile ago but never got any response back..
By Ella
Two of the shadows came broken in the kit. Too much glitter in eye shadows
By Patricia