Still haven’t received my order
Still haven’t received my order. I have placed my order more than 2 weeks ago. It has been shipped but has been in the hands of UPS IN MY CITY for 3 days without being delivered.
By Océane
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Still haven’t received my order. I have placed my order more than 2 weeks ago. It has been shipped but has been in the hands of UPS IN MY CITY for 3 days without being delivered.
By Océane
can't say much about the products.. my order never arrived 😭 it's lost somewhere.. it should have been here one week ago but it never came and I didn't get any more updates about the shipping
By Sina K.
I am really looking forward to the product but I am still waiting for my delivery so I have only the slow delivery time to review.
By Maria T.
I placed an order on 10/3. I got an email confirming my order and stating order should ship out shortly and will take 3 - 5 days. Two weeks later and I got an email stating my order should be shipping soon. Im a little annoyed with the deal in my items and going to be beyond upset if it's not here before the months end.
By Courtney N.
My Safiya lipsticks came in with hair on one and lumps and clumps of something hard on the other. Threw the boxes away on garbage night before looking closely. Not impressed and very sad I have 2 unusable, contaminated lipstick tubes. The hairy lipstick had a huge, long white hair on the top. Gross. Love Safiya and the colors, but sadly not the makers of these lipsticks as they're contaminated. My first and last Colourpop purchase.
By Ali
Terrible customer service and shipping - wouldn’t order again
By nope
I never receive my package. I'm really disappointed right now. This is the first time I order from ColourPop. I think this will be my last time ordering from this website.
By Dani
Honestly so disappointed because I paid so much for shipping and my package isn’t here yet !
By Karma S.