The order was suposed to be shipped…
The order was suposed to be shipped within the following 3-5 business days after the purchase, but instead it took 10 business days, which made the experience very dissatisfaying.
By Sabrina M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 6,209 reviews with 1 star · Clear filters
The order was suposed to be shipped within the following 3-5 business days after the purchase, but instead it took 10 business days, which made the experience very dissatisfaying.
By Sabrina M.
Ordered on the 3rd and still don't have my order. Looks like you guys gravely underestimated Saafiya's influenced - definitely affects if I'll order from you guys again.
By Tanya
We still did not recieve our package. It is taking a few weeks now. We payed about 10 euros for the shipping and it was supposed to be here in a week.
By Maud
I have still not received my package.
By Sam D.
Delivery service is confused. And I have not received my parcel for more than a half month.
By YUGAN L.
Never received my purchase
By Emily
I received damaged products and they basically told me that they didn’t care and wouldn’t do anything to fix the problem and then stopped responding to my messages.
By Stephanie C.
My package did not make it to me before it was already returned.
By Antonia