Very horrible experience
Very horrible experience
By Binal P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Very horrible experience
By Binal P.
I got a coupon of 20 % off on my first order BJ8VDP-WMBNE2 I was very disappointed to see that the coupon i snot working and I was charged a full price it is very very bad experience Very Very Sad that you ask to share 20% coupon with friends that is not working
By Stanislav S.
We paid an extra 15$ in order to upgrade the delivery for only 2 working days, and after we paid, we got an email which states that it in-fact takes about 5 working days to prepare the order and only than, there are also the 2 working days of delivery. This caused me a big frustration, as it means that I wouldn’t get this order, prior to my flight back to my country. It was an urgent delivery as i wanted the products to arrive before i leave, and therefore, I can ensure you that me or any of my relatives or friends will not use your services ever again.
By Asi G.
I never got my package and it took for ever for it to be shipped
By Kayla O.
It doesn't let me buy anything, keeps cancelling my orders. I created 2 different profiles, tried 3 cards, used chrome and firefox. Cant get through with my purchase.
By Ivelisse Q.
I don't like the fact that you can't modify any orders and all sales are final! It accidentally charged me for two of the same palette and now I'm stuck paying for an extra one.
By Kim C.
رفض عملية الشراء أكثر من 5 مرات ولا يوصلني السبب واسأل خدمة العملاء ولا اجابه
By هدى
After my transaction, I got a pop up that said they were gonna give me 20% off my next order, then I add my email to it, as requested and it says sorry we cant sent email, What the????????????????
By sandra G.