Need to be able to cancel orders if you…
Need to be able to cancel orders if you order and want to cancel right after
By Mary
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Need to be able to cancel orders if you order and want to cancel right after
By Mary
When my order arrived I noticed that two items were missing from my order. They had been replaced by two other items - well, mistakes happens I thought, and contacted colourpops customer service. I didn’t hear back from them within a week, so I reached out to them yet again and waited for another week. Still no answer, total radio silence. I attached the asked for pictures and gave them my order number, so there’s no reason for them not to contact me - I guess they just don’t care since they have already been paid. I won’t be ordering from them ever again - and recommend other people to avoid them. Kind of funny how they get so hyped up by people on social media when they’re so shady. If you want cheap makeup - just buy NYX. That way you won’t get things you didn’t order.
By Sara K.
promo codes are false. When we ask customer service we kindly explain the list of exclusions but that does not appear in the email. In addition, the 15% promo code and / or the code for a free make-up are identical. So it never works .... and it's a shame!
By zaza
I tried to use my 15% off code for my first purchase and it changed the price from $45 to $108 so I took the "discount" code off and paid the $45.
By CP
I signed up for the newsletter in order to receive 15% off my first order. I was sent an email which indicated to receive the 15% off, click here. I did not receive 15% off! If this was not a request of a very special young lady for her birthday, I would not have placed the order. I feel I was mislead and I will not order from this company again
By Brenda H.
I didn’t get m 15% discount!
By Gustavo H.
Keeps declining my order tried many of times and it won’t work so now I will never buy and tell everyone i know it is horrible
By Chloe M.
the package has not arrived yet
By Bernd C.