Not fast
They didn't send the order fast, I made an order a week ago and I didn't even send it. I need it for Christmas
By Ingrid F.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 6,209 reviews with 1 star · Clear filters
They didn't send the order fast, I made an order a week ago and I didn't even send it. I need it for Christmas
By Ingrid F.
I ordered the big lippie stix box and a matte lipstick on December 4 and have not received any information about my order. Their site says your order will be shipped within 3-5 days but that's obviously not true.
By Ashley
Ordered Nov 30 and have not received my order or notification that it has shipped
By Beverly S.
I have not received any communication regarding my purchase. I don’t know if the stuff is in stock, if it shipped, nothing.
By No W.
I don´t have idea where are my order?
By Adriana G.
Ordered two going coconuts palettes for my daughters for Christmas received only one palette in the mail. I followed the instructions for order related problems. Took pictures of the products I received, the invoice, packing, etc. and sent in the email as requested to their customer service only to be emailed back asking to tell them what the missing item was. Emailed back again and told them what I was missing. No response back. I am very unhappy with this company and their products. I will not be ordering again!!
By Angie G.
I ordered items a week ago, still haven’t been shipped. Very disappointed
By Laura
I have not received any email, or details about my purchase and now its been almost a week!
By Mónica Odine García L.