ColourpopReviews of colourpop.com

Customers service super fails..... very bad customer service.... they don't have any contact number. I'm waiting my orders for super long, they said only 3 business day. No response How can i contact with them

Service has been horrible, I have emailed colourpop three times now and still no response.. used to order from them all the time, will NEVER order again.

I ordered a bunch of items on December 7th for Christmas gifts and I still have not received any email saying my order has shipped and by the looks of it I won’t get them in time and that’s very upsetting because I love their products but this is so disappointing..... I ordered from Ulta three days ago and already have the package. I get that colourpop is a smaller brand but this is unacceptable. I would advise you to not order! Update: still has not shipped and all they did was email me saying “we know you are anxious to receive your order” and that’s it. What a joke....

Dear colourpop team, I believe everyone is having busy day because of Black Friday, but this is 2nd time happening with me I did not received my items which is really unfair... and on another hand you will resend items and still I did not receive it and then your team will send an email saying that we can not do anything after sending 2nd time the same order so my question is!!! I have lost my money, is it my mistake that I did not receive it, and you can not refund the money as well thats really unfair the first order number is: R13526964 which was on 30.may.2019, n now on Black Friday I order 26.nov.2019 which is not even in Bahrain it’s somewhere in JAMAICA !! The order num is: 14927529 My first order is: $62.00 USD And 2nd order is: $81.90 USD Please if anyone can tell me what’s going on and it’s for my wedding it’s for my big day!!

So far I am not impressed I ordered 2 big orders about a month . I have not received either. I wanted these in time for Christmas according to the E mail after purchasing it takes 3 to 5 days. I've tried to find a number to call to speak to somebody all I can do is contact somebody more than not an automated The system that sends me the same email. Save spent $200 haven't received any of my items in time for the holidays. I am tempted to write an email stating I would like my money back at this point. Because it seems like this company is not concerned about customer service at all. I will not be back to this company.

IT’S BEEN A MONTH AND MY PACKAGE IS NOT HERE YET IS IT EVER COMING?

Extremely slow shipping. Ordered this as a gift on December 5th. It's December 13th and the order still hasn't processed. They were quick to take my money though! I tried talking to customer service and asking if what I ordered will arrive in time for christmas but they won't give me a straight answer. They just keep saying that due to the holidays their processing time may take awhile. I've ordered things from China and they make it here faster than Colorpops makeup. Sad. I'll never be ordering from Colorpop again after this... very disappointed.

Now on the 21st December. On the 17th I was finally given a tracking number and all was well ... until the 18th and the trail went cold again !! No updates :( so I now don't know where my order is and I'm resigned to the fact my daughter won't receive it for Xmas. Thank the stars I paid through PayPal !! I've opened a dispute now, colourpop is the worst company I have ever dealt with So it's now the 16th December. Got an "update" email from colour pop saying the same old stuff ... busy times etc !! Still no shipping date and still no replies to my emails !! Wow ... I'm in Scotland so I'm doubting il ever see this order :/ Customer service is horrendous. Ordered the 6th december and I'm yet to receive any confirmation of my order. They took my money quick enough yet still no word from them !! If it wasn't for the fact it was a much wanted xmas present for my daughter then I would be taking it further !!