Never received my items :(
Never received my items :( I’m giving two because they are supposedly giving me a refund
By Isabella S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,883 reviews with 2 stars · Clear filters
Never received my items :( I’m giving two because they are supposedly giving me a refund
By Isabella S.
It’s been a month and I haven’t received my package yet
By Mariajesus O.
Sigo esperando que lleguen mis productos a Chile. Y nadie me dio una respuesta satisfactoria.
By Paula De la F.
I loved the products, good quality, however it took so long for them to prepare my order for delivery. It took almost a month for me to have my order. I wont order from them again.
By Gizem Y.
I received an item, and the packaging is full of scratches. They don’t even bother replying to my email.
By Helga P.
In every package I have received, at least one eyeshadow arrives broken. I think it is a very overhyped brand, some eyeshadows are nice but others do not pigment, or the colour is very different from the pan, or has a lot of fall out or not last long on the lid. None of my palettes is an ok, nice... no... all has some kind of a fail eyeshadow, no matter is small or big palette, at least two are mehs. Supershock shadow get dry in a short period of time. And they have improve their quality a lot in last years Is cheap, but I prefer to spend a bit more
By maria V.
The blush that I orders separates all the time and I can’t return it for a new one. I love the color and I would have gotten more but that issues left a bad taste in my mouth. The bronzed is great tho
By Kg
Mi pedido. Llego muy tarde.
By Eva Ponce C.