Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
ColourpopSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,701 reviews with 3 stars · Clear filters
Colourpop itself was alright. They were VERY slow (upwards of 2 weeks) in getting my order out, but once it shipped it was fast to Canada. The product itself is VERY mediocre, and the hype over colourpop makes no sense to me.
By Stephanie G.
I have ordered from them twice and on both occasions the items took almost two and a half weeks to get to me. And it was coming from California that is way too long for something being shipped and delivered within the United States. They need to improve in that area.
By Stacey
Colours are great. However, the lip liners and eye liners are in a plastic pencil format, not very easy to sharpen once you a have used them a few times. One lip liner was also damaged.
By Lindi
I feel like you guys need to take better photos of what ur lipgloss actually looks like. I’ve been misled by like 4 lip glosses on what i thought it was gonna be like and it was completely different. The formula is good but misleading.
By em P.
I first ordered the whole powerpuff girl collection and it was great! Cute packages, nice colors, smelled really good. It was great! I was excited to try some other things, so during a sale I bought a lip stain and a lipstick and a mascara. The mascara and lip stain were not sealed properly so the mascara was a bit dried out and chunky, the lip stain was okay consistency wise but the stick instead was not glued in and has to be twisted out very carefully or it doesn’t stay attached at the lid and won’t open. The lipstick was nice even though the package for it was mushed and that wouldn’t have bothered me at all if there wasn’t the other issues too. I would definitely order another full collection as there was lots of effort, but maybe not small individual purchases that aren’t licensed.
By Kg
The quality of this make-up is the same or even less then cheap segment brands, but they cost much more.
By Valeria L.
Product is great customer service and shippingbis horrible
By Vanessa M.
Colourpop has amazing makeup! I truly love it however the issues start with actually buying items. It takes a week minimum for most of my orders to be processed and a few days to ship to my house. It's not a deal-breaker, but it's annoying.
By Bex C.
