Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
ColourpopSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 6,209 reviews with 1 star · Clear filters
I was so excited when your Legend of Korra collection dropped. However, when I went to order it, the order was cancelled within hours. I tried to order it again and once again it was canceled and I was so frustrated that I just gave up. I triple-checked to make sure that it wasn’t an issue on my end i.e. insufficient cards or expired card. Not sure why my order was cancelled not once but twice.
By Kristy B.
one of the lipsticks broke off a piece on the first use and a second one would not wind up the lipstick for application
By CATHY O.
Banned (flagged?) when making purchases on colourpop website with no reason or solution offered.
By Nathaliemaz
Missing items and poor customer service
By Destiny K.
The package is missing and never arrive to my house.
By Monserrat Alcaraz Y.
Package arrived broken and opened and the products inside had also been opened and used. I emailed customer service about it three times and no one bothered to respond to me. This company doesn’t care about US customers.
By lredelman
not yet received package
By riafe F.
If you want it to last 10 minutes go for it. Worse makeup I spent my money on. Save you money and buy different brand
By Vicki N.
