Shipping took forever
Shipping took forever
By KM
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,701 reviews with 3 stars · Clear filters
Shipping took forever
By KM
Lipstick was cut off and sticked to the lid. Blush werent that pigmented
By reeed
Customer service its really great bit the company takes too much time to ship
By Francisca C.
Mi pedido me costó mucho en averiguar dónde se encontraba ya que se había extraviado. Me puse en contacto con ellos y no me solucionaron mi problema ya que ellos me dijeron que era yo la que tenía que preguntar en la Oficina de correos de mi ciudad o que fuera a la Oficina aduaneras a ver si se encontraba allí, no estaba en ningún sitio así que no se donde esta. Hice un pedido de 117,00€ así que no es una simple tonteria. Valoren ustedes mismos a ver que opinan.
By cliente T.
I'm from Mexico, the shipping is truly a problem. The packages take more time to arrive from LA than others from another brand from China. Also in my second order there was an item missing. I suppose it was stolen but Colourpop just gave me a code to pay for the product again but not for the shipping. It's no just the fact that I was going to wait almost another month for muy product to arrive but also I was going to have to pay for the shipping again! If there's something I don't like about colourpop is their shipping service. It's awful
By Ambar Desiree M.
Great product but expensive and slow for shipping.
By CChan
I bought the smallest mystery box and it was really disappointing, the price was not 60 as claimed, it seems like you sold the things you could not sell before on the sale . everything else was good
By Ana Paloma Acosta R.
I literally ordered a week ago and the order hasn’t even shipped. The makeups great and it’s gonna be great regardless, I just ordered for a trip and it’s really sad how long this is taking
By Madison N.