Shipping took a lot longer than…
Shipping took a lot longer than promised, very happy with the products love the quality and innovation colourpop provides!
By Lauren
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Shipping took a lot longer than promised, very happy with the products love the quality and innovation colourpop provides!
By Lauren
Colourpop is one of the best makeup companies in my opinion!
By Kayla R.
Love love love Colourpop! Colourpop is absolutely THE BEST - BUT they are very slow to ship out orders.
By Jennifer D.
The eye shadow pallet looked a lot more browns than reds online. Disappointed as I really wanted more browns :(
By Kaitlyn L.
Excellent customer service, good prices, innovative products/collections/concepts. I wish they would slow down on releases (maybe 2-3 per month instead of 4-5+) because it’s overwhelming and makes it a lot easier to pass on products. I would be more tempted to buy if launches were more spaced out. Great quality cosmetics and affordable.
By ..
ColourPop has great products at affordable prices. Love all the product I've purchased. My only complaint is their shipping speeds. They release new collections basically weekly, and they just cannot keep up on the fulfillment side. It makes me consider only buying what's in Ulta.
By Kacey S.
I love Colourpop, but my last product received was incorrect. One of the shades in the palette was missing and instead another was duplicated.
By Janae
Colourpop create great products with really affordable prices. The only issue I have experienced is that international shipping to the UK sometimes takes longer than with other US companies and I somehow have customs charges on every order I have placed (I don't blame them for that at all but it is annoying). I also sometimes haven't had notification of orders shipping, but this is probably because of the volume of orders they receive so I don't know how this can be avoided.
By Terry