The products are great but it's not…
The products are great but it's not worth the wait. Your shipping is ridiculous. It takes almost a whole month to show up! I won't buy from you again because of it
By shannon P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,883 reviews with 2 stars · Clear filters
The products are great but it's not worth the wait. Your shipping is ridiculous. It takes almost a whole month to show up! I won't buy from you again because of it
By shannon P.
Product was good but one of the eyeshadows was broken so I tried to contact colourpop with no response
By The child eye shadow P.
I bought the gel eyeliner bundle, the eyeliner is really pigmented and wears for a reasonably long time. But they only get 2 stars because they are brittle and crumbly. I have drugstore brands that hold up better. I won’t buy them again because half the product gets thrown away when the eyeliner breaks off in little chunks….I am gentle with my eyeliner too. I can’t justify buying something when I will only get to use 30% of the product.
By Krysta A.
Took an entire month for my last purchase to ship. I understand it taking a little long, and shipments from here always do, but a month is just too long. Added insult to injury when one of the items, that I waited over a month for, arrived damaged. Not worth the effort of contacting customer service over. Just not sure how often I'll be shopping on here from now on.
By Rebecca
Realizar el pedido es fácil, pero prometen que llega el pedido internacional en 20 días. Se realizan preguntas en atención al cliente pero se demoran mucho en contestar.
By juliana P.
Both eyeshadow palates were busted when they arrived a.
By Kate
Colourpop has to step up on their delivery speed!
By Irene Y.
Wrong shades were sent. Setting mist was missing. This is not the first time it happened with my order. But this is definitely the last time i have placed ab order from colourpop
By amna K.