Never received my order
Never received my order, my address was not entered properly, they preferred to refund me instead of helping me
By ana O.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 6,209 reviews with 1 star · Clear filters
Never received my order, my address was not entered properly, they preferred to refund me instead of helping me
By ana O.
The body oil packaging is cheap and the pump does not work. Similarly, the sculpting brush that I bought is cheaply made. In my opinion, $10 is way too much for how small the brush is.
By Kaytlinn
My ítems came broken & the quality wasn’t up to par.
By Nicole M.
I never made a purchase and was blocked from doing so due to being "flagged for high risk fraud' somehow got this email to do a review
By Alysa G.
I never received my order. On the ups website it’s written that my order can not be delivered even though my address is correct and that I regularly get delivered
By Inconnue
Received two $5 off coupons for doing product reviews. Neither code would work because I had “newer released” palettes and sale items in my cart. Those kind of restrictions on a measly $5 coupon?? With the kind of money I spend on this brand? Sheesh
By Jane D.
It is not opaque at all. I had to layer it over another liquid eyeliner, hoping to get the glitter effect, but you can barely see that either.
By Jenn A.
Literally was entering credit card information for the twilight launch and yall took the items out of my cart at CHECKOUT, horrible.
By RM