Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
ColourpopSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,701 reviews with 3 stars · Clear filters
I think my daughter loved her present, but as I'd ordered it almost a week before her birthday, I thought it would get there in time. Nope, it didn't even ship until her birthday and arrived two days after it. Disappointed.
By Tess of the D.
Colours online on website are not accurate. Lots of products on the site do not have swatches on actual models Love the variety of products. Other than my issues with the website, good job!
By TDC
Nice shopping, website responds fast, but sometimes my order got cancelled without knowing why.. it's really annoying. I create business for colourpop, but colourpop like prevent me to order..
By Linda W.
A year ago this would have been five stars. I find that the Colourpop experience has really been devalued, nowadays all you get is late delivery of orders, damaged products sent to you. I used to buy something from every new releases but this days I just can't. Who will have thought Colourpop will sell a palette for over £35! I really hope Colourpop finds it's way back and rediscover their values .
By Bumsy
They're bragging with free international shipping / offering it for orders of 50$+ but in fact it does not work. Doesn't matter how much you order you always have to pay 10$ shipping costs when you aren't in USA.
By Valeria H.
It took more days to ship my order than what was said to begin with. I haven't received my package yet and its been a week
By MaKayla K.
Took forever for my order to ship
By Chelsea C.
I’m giving 3 stars because I’m sure the products I ordered are fine... I just haven’t received them yet, and it’s been over a week (I live in Italy). According to the tracking, it’s been at customs for 3 days. I’m just hoping they don’t charge more than an additional 10€ now. So yeah. Meh. For a brand this big worldwide, I was expecting better organization.
By Elisa
