terrible lack of refund policy
terrible lack of refund policy, couldn’t cancel my order despite not being shipped out yet
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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terrible lack of refund policy, couldn’t cancel my order despite not being shipped out yet
By customer
I did not get my order and I need it replaced or actually sent to me
By Alyson D.
Aun no recibo el pedido realizado y ni he tenido respuesta ni de colourpop ni de dhl
By Estephanie F.
My package never arrived. It's been over a month since I made the purchase, and the company that delivers the package hasn't given me an answer as to where it is or when it will arrive.
By Marcos Ezequiel Noriega N.
Disappointed in the bag
By Weqning
Mi pedido jamás llegó, quiero un rembolso
By Edith M.
I couldn’t get my package and I’ve unsubscribed multiple times already. Please stop sending me messages.
By Mim H.
I bought these palettes for a rave, and they came so much longer past their expected shipping date that they got delivered after the rave…
By Jenna