Goods are great
Goods are great, but shipping is a little too slow.
By XiaoZhen D.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,701 reviews with 3 stars · Clear filters
Goods are great, but shipping is a little too slow.
By XiaoZhen D.
The palettes are absolutely beautiful but some of the packaging have deep cuts in them or are slightly damaged, so that is a shame really. Quality wise the eyeshadows are amazing.
By Tara B.
The products are great but it has been over a week and my products still hasn't shipped.
By Nandy
I ordered last Sunday and here it is 6 days later and it hasn’t been shipped yet! It’s a Black Friday sale, you’d expect a higher amount of orders, they should’ve planned better for this!
By Lynn S.
Slow processing and shipping. 3 shadows and a villian kit, so just under $300 in 1 shopping bag. I ordered on 11/24 and villian kit did not ship until 12/3, hoping to get 12/12. Shadows I did get 12/2, but your shipping doesnt say what items being shipped either. (14899166-order #)
By Vicky M.
Taking forever to ship
By Brittany M.
seven days later and my package has still not been shipped
By Natasha
I love their products the only negative thing is during holiday seasons it takes awhile to get a shipping confirmation email. It would be helpful if they sent out an email at least informing their customers that they are working on it instead of leaving their customers worried if their money was lost.
By Allison