Great items
Great items, great price, very slow delivery
By Tanner R.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,701 reviews with 3 stars · Clear filters
Great items, great price, very slow delivery
By Tanner R.
It’s taking too long to get my order shipping information but i love their make up
By Cristy A.
I love Colourpop everything. But I usually get the cosmetics in gift form, so I've never really bought anything myself. Next week is my aunt's birthday so I decided to get her some makeup. My original plan was to get a custom palate. So I tried to get the 24 set pan. After choosing EVERY colour, I went to checkout. This is where I had a problem. It said that I could only have 20 items at once. Each eyeshadow colour is a individual product, and counted as 1 item, meaning I had 24. In the end I couldn't get that, so I went for the Bare Necessities and a few lippie stixs. I have a bunch of Colourpop cosmetics, and I absolutely love them, but when it came to the process before getting it in your hands was a bit rough for me.
By Alisha
The shipping process is too slow. It’s been a week since I placed the order, and the package is still not shipped.
By Eno H.
I’m a bit disappointed I haven’t received a shipping confirmation 5 days after my order. Love the products though!
By Stevie P.
I was missing an eyeshadow
By Nadya St V.
The prices have increased so the sales are worth the hype. All the eyeshadow palettes are too similar beside the colors series. Too many drops for items that look the same. I mean the blush and highlighters are great.
By Julieanne D.
I love your products but unfortunately my order has only been confirm and that’s it. It usually doesn’t take this long. I was so excited for everything I ordered and paid for. I wasn’t expecting shipping to be processed so slowly.
By Ambria J.