Bang for your buck
I love the makeup but the I have purchased something a week and half ago with no response that it is shipped. I understand that the holidays cause more orders but by now I should of gotten something
By Jen
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,701 reviews with 3 stars · Clear filters
I love the makeup but the I have purchased something a week and half ago with no response that it is shipped. I understand that the holidays cause more orders but by now I should of gotten something
By Jen
I enjoy the prices, but have not received any shipping information since I placed my order 1 week ago. So I'm not sure what's going on.
By Shangyne S.
One of my eyeshadow plates is a mess it seems to used by someone else before
By JIAYUN J.
I didnt have much knowledge about colourpop until i used a palette that my friend had. I then tried to go buy the palette and it was unfortunately sold out. So i went to make my own palette and when i did they only showed you the shades in there palette form which i would have really liked to see them swatched. Anyway i bought the palette any way but now it is takingg for ever to get here.
By hannah
Shipping is taking forever. Been a week and my order is not even shipped yet. A very big negative even if the products are good.
By Khyati N.
Shipping times are too long
By Mac
where is my order? its been 6 days and you haven't even let me know if my order has shipped or not....come on. great products tho
By Jewels B.
Love your products, but takes too long to ship! I’ve never had this problem before, as I always received products in time. I also think there are WAY too many launches. I get that you guys will not stop, but it’s too many products and I feel like it’s making Colourpop look desperate for money and hype. A fewer products would be a little better in my opinion. And working with less popular influencers — I mean, how many times are we going to see popular ones like KathleenLights pop up?! There are a lot of great influencers (some of whom you tag...) who are super talented. Please consider using them for collabs!
By Lubaba H.