It took so long foe my order to be…
It took so long foe my order to be dispatched and when I tried to contact customer service it was a bit crap
By Roma D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,883 reviews with 2 stars · Clear filters
It took so long foe my order to be dispatched and when I tried to contact customer service it was a bit crap
By Roma D.
Even though it said fragile on the box, the shadow was completely broken...not satisfied with the purchase
By Soyeon K.
My delivery took over 2 weeks after placing my order:( Very disappointing and will be the last time I shop with Colourpop.
By valance bond T.
The shipping was fast and the colors were nice but the formula seemed old and was extremely dry on my lips. Very difficult to apply and patchy. A bit disappointed since I have been a longtime supporter of Colourpop
By Krystal V.
I will overall say that when I paid $15 for two day expedited shipping, my order arrived in four business days.... I love colourpop's products but I do not enjoy their shipping time. They need to get it together. I am giving two stars for delivery time.
By Carry W.
broken product
By LI JUI W.
ColourPop’s customer service is out right awful. I’ve paid for a package I have not received and have sent several emails to Colourpop. Colourpop has not offered anything at this point. I have been a long time customer and this is not how I do business.
By Torree L.
the lipsticks were horrible! I was eyeing out atole by iluvsarahii and the formula and the color was terrible I will not be purchasing again. very disappointing. The lipstick applicators were not great either, poor quality overall.
By Tania P.