Desapointed
You have really good prices and products are very high quality. But mine were broken when they arrived
By Clara
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,883 reviews with 2 stars · Clear filters
You have really good prices and products are very high quality. But mine were broken when they arrived
By Clara
I thought when you buy a pallete it would already be made, but it wasn't, this was my first order and I'm not impressed.
By Constance T.
Your site said free shipping if I used the code FREESHIP. I did and still was chsrged for shipping.
By Kimberly
Ist time I ordered with colourpop was Nov 21 last night . they are offering free shipping on any orders. I typed in the code which is shown on statement but I was still charged the 5.99. They certainly aren't off to a good start .
By Amanda R.
I got everything in my order except one item was missing. I contacted colourpop but haven’t gotten a response on this yet.
By Courtney K.
Why didn't you deliver the goods for me in the past 22 days.
By viney X.
There was supposed to be $5 shipping on international orders with the code FREESHIP, but I was charged $9.99 for shipping. I love colourpop, but this was very disappointing
By Kellie R.
slow shipping, eyeshadow was broken when i received it :(
By JessM