I never received my liquid eyeliner…
I never received my liquid eyeliner from the chola collection
By Isabel Z.
Monday, November 9, 2026 · Customer reviews of US businesses
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45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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I never received my liquid eyeliner from the chola collection
By Isabel Z.
Your return policy is garbage and I literally bought the exact same thing from Ulta for $3 less as a gift and they wouldn’t return the lip gloss I bought. You need to make this policy much more prominent on your website because the fact that I had to dig through the FAQ for it is RIDICULOUS.
By Lauren W.
I was missing one of the colors in my pallet
By tierra L.
my experience has been super bad since to buy the page was super good but the shipment has not even reached my country much less to my house (purchase made on December 13)
By melina A.
The eyeshadow pallet I received was messy powder was everywhere when I first opened it making it seem as if it was used I Loved the Becky g eyeshadow pallet but didn’t like messy powder all over when I first received it . Also I received two other pallets as a gift for Christmas Was looking forward to it but all the shimmer eyeshadows came broken or just fell out the pan so they were poorly pressed and the mattes were fine but they kept falling out the packaging .. so colourpop has been disappointing me lately
By Michelle A.
My last purchase was very disappointing
By Erin C.
I honestly love colourpop products but this time one of my lip liner was broken the fact that they did sent me like that i was disappointed ! I paid almost 40$ for my whole order .
By Michelle L.
I ordered some of the Hola Chola item and the pallete was great but the lippies were VERY drying to were it chapped my lips and the eyeliner ink quality was also VERY poor. My drugstore one lasts me about 1 month- 1 1/2 of a month and the one I recieved from colourpop dried out in a week. Very disappointed.
By Ash