My lipgloss seal has been broken
My lipgloss seal has been broken, it cannot even close the lid, the package arrived also late, but the colour are nice
By arisyah A.
Monday, November 9, 2026 · Customer reviews of US businesses
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45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,883 reviews with 2 stars · Clear filters
My lipgloss seal has been broken, it cannot even close the lid, the package arrived also late, but the colour are nice
By arisyah A.
I had an allergic reaction to a product I’ve been using for years. When I contacted customer service to see if the formula changed they were rude and unhelpful. They couldn’t answer a simple yes or no question and insisted I take a list of the ingredients to my doctor. My doctor isn’t going to test me for even 3/4 of what’s on that list. Won’t be buying colourpop again.
By Alex
One of my lipstick boxes were open
By Lauren B.
International delivery service is not good. I lost my parcel.
By Carbim Z.
The products are great. My experience with the shipping can be better but the staff where willing to give me a refund in the event that my package was lost.
By The C.
It took to weeks to ship the actual product and then once it was shipped I never received it. I tried several times to get in contact with ColourPop through social and their website and no response. Won’t ever order from here again
By Felicia
I had ordered a a lot of stuff from the last chance sale and had an order a month before that the last chance order came and the items in the box wasn’t mine I got someone else’s order and they got mine all the items I wanted was sold out I didn’t get but a couple things out of that last chance sale I was angry and still angry cause I will never get those items again and I really wanted them the order before that one I was missing 2 products but Colourpop did send me the 2 missing items but as for as the last chance sale I dislike Colourpop cause I will never get those items again and I really did want them that’s why I’m giving a 2 star
By Jessica
Beautiful colors but doesn't goes on or stay on or without a good primer just ordered now scared cause the quality of make up but totally in love with colors. Sorry price is reasonable
By Rebecca R.