pacakge
my pacakge was sent back because of incomplete address but they could have called me up to just check but decided to sent my package all the way back and I don't get any updates on where my package is
By Saraswathy A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,883 reviews with 2 stars · Clear filters
my pacakge was sent back because of incomplete address but they could have called me up to just check but decided to sent my package all the way back and I don't get any updates on where my package is
By Saraswathy A.
Break very easy and do not work well on water line
By Faith
Product took a long time to ship and to arrive. Packaging and colours seem cute but the pressed shadows are not great quality in terms of pigment, application, or longevity. The jelly eyeshadow is bright and fun, but also not great for longevity. Sorry! I wanted to love.
By Danyelle T.
Not very pigment doesn't go on smooth My first colourpop products. Not impressed super sad
By Tara B.
Sent my order with an item missing. When I complained they tried to force me to take a "one-time courtesy discount code". I told them I just wanted my item, no you'll have to take a "one time courtesy refund". They then made a point of emailing to say that the discount code would be cancelled so don't try to use it, not impressed by the insinuation that I would! Absolute shambles of customer service, I'm an international customer so won't be ordering again as its too much of a hassle if there's an issue with your oder.
By MrsMac
I have ima month and half and my order doesn’t ship to me
By haneen E.
Мою посылку потеряли, долго не отвечали на почте, до сих пор жду, когда мой заказ переотправят, если такое вообще сделают, а не обманут меня
By Sofia
Hace mucho tiempo compré mis cosméticos. Hace como dos meses y no me han llegado aun.
By LIZA M.