could be better!
most of the products were delivered in a good condition except one of the eyeshadow palette boxes had a cut on it, kinda looks like it was from a penknife or something
By Vanessa
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 4,918 reviews with 4 stars · Clear filters
most of the products were delivered in a good condition except one of the eyeshadow palette boxes had a cut on it, kinda looks like it was from a penknife or something
By Vanessa
the products were small but good service
By Maria S.
The service was great and I love everything I purchased.🥰
By Takayla W.
Really good products ! I'm happy with what I ordered ! The packaging is really cute too :)) The shipping is really pricey (I'm from Canada) so that's really the only negative point of ordering there !
By Sarah
I absolutely love the shadow palettes. They are so pigmented and affordable. I did recently have an order shipped that was completely damaged. I reached out and it took a couple days for colourpop to let me know that they were replacing the damaged order, but I understand that with the spike in orders and with COVID the response time is longer. I am so pleased with all my purchases!
By Kristin
I love the prices on colourpop, you can’t beat it! The only thing I would never buy again is the eyeliners one of them doesn’t even work and I tried contacting customer care and never heard back from them. They don’t glide on even and don’t stay on.
By Darko
The eyeshadow pallets I purchased are lovely and have good pigmentation. However, the powder does produce a lot of fallout, especially the colors containing glitter
By Maria H.
All good, but so long delivery
By Nikita K.