I haven't received anything yet...
I haven't received anything yet...
By gabby G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,883 reviews with 2 stars · Clear filters
I haven't received anything yet...
By gabby G.
Ordered for my mom's birthday in mid-April, but still hasn't arrived. It's almost June.
By Lexi
I am understanding of the current climate, i work in retail. But there has been no update or communication about the order I placed over a month ago. No update or estimate on when my order will ship.
By james C.
Love the pigmentation on these pallets so good and affordable !
By Yaeliz R.
i placed an order almost 2 months ago and have no product as of today. i have not received any notification on when it's to be shipped but just that ya'll are looking out for me and hope to ship soon. i would either like my order sent out for delivery or a refund. i would prefer my product though. please send me something to update me asap. i know we are in a difficult time and shipping from california is been on hold most the the past couple months but i have already received shipments from other companies there and have no issues. thank you and look forward to hearing back from you
By Jamie R.
I dont know where my product is. I havent heard anything about shipping. I ordered it like two months ago
By Sad M.
i havent gotten my order and i dont know when i will. getting really inpatient hope you can send it soon
By mia S.
Poor customer service
By Jennifer R.