Product arrived broken up
Product arrived broken up
By Autress F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Product arrived broken up
By Autress F.
Delivery really long and problematic
By Audrey G.
Not a good experience, I don’t know why cannot resend the missing item, just provide the same value purchase code. I think a better solution way is give customer to choose refund or resend.
By Kt
One item was defective - it only cost $2, so I just threw it away without requesting a refund. Order arrived complete and undamaged, but the high number of orders to Colourpop seems to have slowed its delivery to me.
By Little O.
Everything came in one package. Some of the products came in crumpled inside the envelope. Somewhat slow shipping. Envelope looked like it had been opened and taped shut afterwards, which was kind of alarming. Products seem new enough, though.
By JC
Two pallets were broken
By Amellalli
Cute concept. Ideally there would be a space to store or rest the honey dip stick.
By Taylor S.
i didnt get a refund for a missing product
By Andrea Gonzalez G.