Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
ColourpopSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,701 reviews with 3 stars · Clear filters
I love love color pop it’s all I use. However I was so disappointed with the Mulan palette. The colors are just transparent. It’s like just putting glitter on my eye. Maybe it’s meant for younger teens? Idk but it’s no good for me. :(
By Melissa T.
The products themselves were great. I'm rating three stars because there was no indication that shipping was delayed. Nowhere on Colourpop's website did they mention that it was taking longer to get orders shipped. It was a month later I finally received an email that my order shipped. Also, I did not receive everything I ordered. It was before I received my package that I got an email saying that one of the items I wanted was back-ordered, and I would be receiving a refund. I had no idea what item was back-ordered. When I received the refund, I was confused as to why the amount was so low. It took a few days from then for me to receive my package and realize it was a small piece that I did not receive and was issued a refund for. Moreover, Colourpop has great products, but their communication is lacking. If I choose to purchase this brand again, I might go through Ulta.
By Rachel S.
Took more than a month to ship to Belgium. So pretty disappointed about that. But the products were intact and as wished!
By Canelle G.
Product is excellent but I didn't like the slow process of free delivery
By Fatma
took too long to come products r good
By gabby C.
My package arrived 1 month Plus after ordering it
By Rach
I have neutral undertones and have always purchased neutral foundations without much of a problem. The shade I bought (85N) fit my skin color but the undertone was WAY pink. I would suggest if you have neutral undertone, buy a yellow undertone shade. Plus, it looks streaky if you apply it with a brush, no matter if you buff it or stipple it. It also doesn't last very long even with both powder and setting spray. I think it would last about 4 hours before separating. On the plus side, it didn't transfer much onto my mask!
By Anchal
Soy de Chile y el envio ha sido lento. Entiendo que eso no es responsabilidad de la empresa, pero si lo es el tiempo de preparacion de mi paquete asi como la eleccion de empresas de distribucion. Espero tener mis productos pronto, pues han pasado 2 meses. Me gustaria ver mas ideas de maquillaje dentro de las descripciones de la paleta, son preciosas las fotos.
By Daniela G.
