Took a month to ship and I spend extra…
Took a month to ship and I spend extra money for fast shipping.
By Crystal
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,883 reviews with 2 stars · Clear filters
Took a month to ship and I spend extra money for fast shipping.
By Crystal
Loved colourpop because of the prices and the makeup was good quality but after my last order, don’t think I’ll be shopping there again. I couldn’t track my order after a whole month and the product I ordered ended up selling out. However, I was refunded my money back.
By Sasha A.
My package was understandably delayed given the pandemic, but it was delayed by almost a month and I find that quite absurd. On top of that, in both of the pallets I bought there were cracked eye shadows that were beyond repair.
By Dissatisfied
The product is good the only bad thing is that it took more than a month to arrive.
By Claudia L.
Me cobraron una paleta de sombras y nunca llego. Hice una reclamación y no me contestaron
By Melissa N.
I didn’t receive all that I ordered. Emailed them and no one got back to me
By Chris
I was very excited when I ordered my colourpop items from the online store on May 1st. However, I received my package on June 6th. I was aware of the holdup due to the coronavirus outbreak, but I was not expecting the delivery to take over a month. Not only this, but the eye shadow pallettes were quite small. Not worth waiting that much time.
By Anaya K.
Took forever to arrive and come to find out I didn’t receive all of my items
By Ashley R.