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By Ángela L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 6,209 reviews with 1 star · Clear filters
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By Ángela L.
I made a purchase with you. It arrived today and there are a lot of things missing. The invoice is wrong and this package is missing 1 item. Another purchase that I made the next day is also missing. A portion was charged to my credit card, but the purchase did not arrive. I am very dissatisfied with the purchase. Do you usually act like this with international purchases? I paid super expensive fees here in Brazil and my entire purchase didn't arrive.
By Renata P.
I've reached out for assistance on my order that was missing two items and I have yet to hear back. I've reached out twice.
By lquiroz
I havent recieved my package
By Gabriela Paulina Rincón G.
El tiempo de respuesta es realmente exagerado y al final de todas formas no te resuelven nada, yo pedía seguido de esta pagina pero creo que ya no lo haré tanto para evitarme malos ratos
By Karen G.
I ordered items, they never shipped.. had to request a refund (which was thankfully granted).
By Brittney G.
I didn't receive my order
By Aigerim D.
I ordered the product on Dec 3rd and the shipping was never made; besides that I sent a couple of emails asking for the shipping details because the status was unfulfilled and nobody answered. So I cancelled the order
By Mirely C.