Unfortunately when I received my order…
Unfortunately when I received my order in the mail one of the five pallets were broken up in pieces. It was a gift from an out of state relative so trying to return it was to much of a hassle 😢
By Peityn M.
Tuesday, November 10, 2026 · Customer reviews of US businesses
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45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Unfortunately when I received my order in the mail one of the five pallets were broken up in pieces. It was a gift from an out of state relative so trying to return it was to much of a hassle 😢
By Peityn M.
I didn’t get my correct order. I did have it replaced. Thankful for that but it shouldn’t have happen in the first place
By Yulissa
I ordered at around the same time last year but took only 2 weeks to come. This time took more than 1 month. And passed the date that Colourpop informed me but I haven't received the package yet. 3 attempts to deliver in a day but didn't even receive a call.
By Dor
The package hasn't been delivered yet to my home so I can't rate the products, even it's been more than a month so I just can tell about the delivery time.
By Tea C.
I think ColourPop is very well priced and I love the products. However, they took almost 4 weeks to be delivered to me, and one of the products I ordered never arrived.
By margant
I love the products theirselves however it seems a pan of the eyeshadows always want to fall out of multiple pallets i have.
By caralee R.
I ordered two palettes from Spain. One of them arrived with a broken shadow and I couldn’t return it.
By CLARA S.
Colour pop products are so cute and I love them because they’re cheap and affordable. But I’ve ordered 3 pallets last year of this brand. 2 of which were broken. The one that wasn’t broken was wrapped in bubble wrap. The others where just thrown in a box with more cardboard or nothing around them. Also the lashes I bought were very cute but fell apart after only 2 or 3 wears. For the price I can get better wear time from drugstore.
By Bfourlove