Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
577 reviews
The Colorado CyclistSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.
The Colorado Cyclist (coloradocyclist.com) has 577 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 18 reviews with 4 stars · Clear filters
Everything was delivered in a timely manner and all updates were given quickly.
By David B.
Response from The Colorado Cyclist· Aug 6, 2026
Hi David, Hope your order arrived in good condition! Happy ride :) - Customer Support Team
A little slow on delivery.
By Dan N.
Response from The Colorado Cyclist· Jul 30, 2026
Hi Dan, Thank you for your feedback and for sharing your experience. We have 5 warehouses across the US, and our normal delivery timeframe is 1-3 days. We experienced delays last week due to an unexpected update we had to process, which affected our ability to fulfill an order within our normal timeframe. We appreciate your patience, and we hope that your order arrived in good condition. - Customer Support Team - Customer Support Team
Evrerhting was great, lock was bit flimsy, otherwise 5 star
By ARA
Response from The Colorado Cyclist· Jul 27, 2026
Hi Ara, Thank you for your review! We're glad you had a great experience overall. We appreciate your feedback on the lock and hope to see you again soon. – Colorado Cyclist Customer Support Team
Over all pleased, however the pedals I received are different than those in the pic, normally I would have returned them but I destroyed the packaging. I also emailed a question about the rear axel and have yet to receive a response. I have ridden the bike and I love it.
By David W.
Response from The Colorado Cyclist· Jul 27, 2026
Hi David, Thank you for your review and for your feedback. We're glad to hear you're enjoying your new bike! We're sorry to hear the pedals didn't match what you expected. We appreciate you bringing this to our attention, and we'll continue working to improve both our product information and communication. Thank you for choosing Colorado Cyclist, and we hope you enjoy many great rides ahead! – Customer Support Team
Has some products i needed which were not available locally, not the nest selection of sizes, but found a good ladies fit, prices good, and shipping reasonable and quick (enough).
By Torino B.
Response from The Colorado Cyclist· Jul 13, 2026
Hi Torino, Thank you for taking the time to leave us a review and for trusting us. Ride safe! - Customer Support Team
A part was missing in the wheel causing some problems I am working with a local bike shop to resolve the issue. To be fair I didn't contact colorado cyclists to resolve the issue.Because I thought it would be easier to go about it this way and have the wheel working sooner. Delivery was fast. Everything else was awesome.
By Adam H.
Response from The Colorado Cyclist· Jul 6, 2026
Hi Adam, Thank you for taking the time to leave us a review and for sharing your experience. We're really sorry about the missing part on your order. We'll make sure to share this with the rest of the team. Hope that we can still serve you again in the future. - Customer Support Team
They made the shipping mistake that occurred right! They fixed the order and refunded my money; very smooth dealing.
By Christopher M.
Response from The Colorado Cyclist· Jun 22, 2026
Hi Christopher, Thank you for your understanding and for giving us the chance to correct the issue. We're glad that everything was resolved and we appreciate you taking the time to leave a feedback. Hope we can serve you again soon! - Customer Support Team
Great price. Fast shipping - in theory. Would have been 5 stars but they used UPS to ship to my PO Box, which delayed the order by a few days and required me to contact UPS to sort it out. UPS doesn't deliver to PO Boxes, anyone who works in a shipping department should know that in the first hour of their first day of work in said department. That said, I'm content and will be back, only using my physical address.
By Michael B.
Response from The Colorado Cyclist· Jun 4, 2026
Hi Michael, thank you for sharing your experience and for keeping a fair perspective. You are absolutely right—shipping to a PO Box via UPS is a fundamental oversight in e-commerce fulfillment, and we sincerely apologize for the warehouse mix-up that forced you to clear up the routing details yourself. We are addressing this directly with our shipping team to ensure PO Box filters are properly flagged for postal transit only. We truly appreciate your patience, your business, and your plan to use a physical address for your next order. We look forward to providing a flawless, 5-star experience next time!
