Coleman Worldwide MovingReviews of colemanallied.com

DO NOT USE these people. The following is a letter I sent resulting from a catastrophic move from Houston to San Marcos, Texas. I moved on October 1, 2024 and submitted this document the first week in December 2024. It is critical to note that after weeks and months of disputing their original offer of $300 for their reckless handling of my belongings: many lost and even more, damaged. I have followed up too many times to recount. THEY HAVE TAKEN ZERO RESPONSIBILITY for their destruction. This letter (the original included photos) is meant to provide details and more information on some of the items - this is certainly NOT an exhaustive list of the numerous issues I have experienced. You are well aware of the travesty of my move that occurred on the 1st of October. It has continued to be frustrating and aggravating, with missing parts and pieces of furnishings. I have included in my claim a file of photos of broken, damaged, and missing parts - some of which have left these items utterly unusable - many are family antiques/heirlooms. You will see photos of a desktop, sideboard top, etc. that are still missing parts - I have had to make do with different parts that do not work as they should. You will also see photos of the damages incurred on my sofa and chair in storage. This is aside from the 3 missing seat cushions I had to order--tailored to fit--the bill is included herein. When my Mermaid table base was finally located and delivered, it suffered numerous chips and indications of careless handling. Honestly, I am crestfallen with how my possessions were handled by your company. Clearly, things were not kept together, resulting in loss, damages, and utter disregard. When the second crew came to deliver my mattress and table base, they were in a state of disbelief when they saw how careless the first delivery crew was--rushing out without putting anything together. The missing bolts, nuts, screws, lamp parts, cushions. Moving is always a highly stressful process, but Coleman Worldwide made it unbearable--most especially on top of losing both of my parents within 6 months of each other. I was looking so forward to unpacking my things after nearly 7 years ... it was all a flood of pain and disappointment. * * * * * * * * * * * * * Great grandmother's rocking chair: The claw base on the rocker was broken off: irreplaceable damage: Large art canvas and frame bent and damaged: All 3 bookcases extremely damaged: Damage to Disney antique standing lamp: Antique table from England completely destroyed (irreplaceable): Antique table: marble top is missing. I cannot use it! Marble needs to be replaced. Standing lamp missing a critical part - only one was included with lamp - the other was not. The lamp is not usable. I need a replacement just like it. One of the wheels on my desk chair did not arrive with the other 3 - I had to order 4 new wheels: 1970's Fortuny Floor Lamp - shade missing and base is beat up - lamp is unusable. I need a replacement. I have included a couple of photos of similar lamps that are for sale now. Damaged headboard: this after my mattress was lost for nearly 2 weeks: One of three large outdoor butterfly outdoor ornaments are missing: I have included photos in the folder of my bent barbeque grill. You may remember my call regarding my sofa and large chair cushions: none of them every arrived. I had to order 3 seat cushions (1 for the chair and 2 for the sofa) so that I had a place to sit during these 2 months. They were custom made to fit. Here is the bill: These are poles for a laundry room rack, but the shelves are missing, rendering it useless. TO REPEAT: I HAVE NOT RECEIVED ONE PENNY OF RECOMPENSE FOR ALL THESE PEOPLE LOST AND DESTROYED.

I wanted to give Colement the benefit of the doubt, but alas, after 3 weeks and two email (confirmed received from their automated system) I have no contact with them. This is a "first impression" of what is to come. The move I have in mind is international, and from my first experience can be something of a nightmare. I was hopeful that this would be different, but if I were to choose Coleman, it probably would be like last time. I never had the opportunity to interact or talk to them so I cannot say how they are other than silent. ( I don't know who I used last time, But it wasn't Coleman. The last company changed names, and my account was transferred so many times I didn't know who I was actually dealing with. This was a warning I didn't get previously. Hint taken).

We moved from Florida to Texas with them. We received our furniture 11 days later. Most of the big furniture loaded by the movers, arrived in very bad conditions and we can not use them anymore. The driver said it was our fault, our furniture were not originally well assembled and he added our furniture were cheap. How can you say that? Inacceptable behavior and awful experience.

Where to begin? We moved from SC to VA. The movers showed up when they were supposed to, just to lull us into a false sense of security. They gave us a six day delivery window. We heard nothing during that time (common theme). So I called them on day 5/6. And to my surprise, our belongings had not even left SC. And even better, they couldn't tell me when they would arrive. After 5 days of radio silence, we found out our belongings would be delivered 10 days late. They told us to buy what we needed to get by, and they'd reimburse us. Another lie. Our belongings arrived with many boxes damaged, our antique dining room set damaged, and all of the hardware for all of our beds and dining tables missing. Their reply is the picture of indifference. RUN, DONT WALK AWAY FROM THIS COMPANY!!

Terrible experience with Coleman Worldwide Moving. Hired them for an interstate move and their delivery was made 7 days later than the last date of their 10 day confirmed delivery window. They lost multiple items from my shipment. The missing items were noted as such on the delivery paperwork with the driver. Filed a claim for their replacement which they said would take 6-8 weeks to process. Then they denied the claim saying the items weren't noted on the delivery paperwork even though I have photographs of that paperwork showing that I did call out the missing items. Find someone else or rent a U-Haul before you go with this company.

PLEASE, PLEASE, PLEASE spare yourself the grief and don't hire Coleman Worldwide Moving/Allied! We have made several moves over the years and never encountered the disaster that we just experienced with this company. We have over 15 boxes missing. Countless items and furniture were damaged. TV and golf clubs are missing. The parts box to all of our furniture was missing, so all of our furniture was delivered disassembled. We paid for the 100% value insurance protection to protect ourselves at the begining of the move, and they are not honoring it. Spare yourself the anguish and cost of hiring an attorney and use a legitimate company that follows protocols and abides by the rules setforth by the FMCSA.

Driver was unprofessional, unethical, and didn't follow company protocol. Many items are missing/stolen or broken and company will take little responsibility or accountability. Buyers beware!!

We scheduled our move and arranged things to move on a Friday to reduce costs and was told that a weekday move should be easy to schedule - especially in December - because almost no one moves in December. We signed their quote about 2 weeks before the move date. We were only moving about 1 mile in Henderson, NV. 72 hours before the move (and 48 hours) before they were to start packing us, they canceled. She simply said we overbooked that day. Wow! They asked us if we'd move on Saturday instead. We agreed. The next day they informed us (by text) that they couldn't do that either. They simply do not stand behind their commitments. They are obviously not well organized and are poorly managed to allow this to occur. If they had given us a week or so notice, we would have had time to find another mover. She said their other clients were booked before me, so they knew the date was overbooked (when I signed the quote) but they still didn't tell us until the last minute. I received no recommendations for other companies, no help in solving our problem. Just a text saying sorry and canceling the move. So if you have to move because your lease is up, or you sold your house, and cannot adjust the moving date at the last minute, you should avoid this company.