Great product
Great product
By Bill R.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
476 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easily BuildPowerful FormsCognito Forms is an easy-to-use form builder designed to power your most advanced workflows. From approvals to signatures, from payment to generated documents, engage the right people at the right time in multi-steps processes and take control of your data. Sign Up FreePowerful enough for developers, yet simple enough for novices, the visual interface gives anyone the ability to quickly gather data, automate tasks, and increase your productivity.Free Trial
Cognito Forms (cognitoforms.com) has 476 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 70 reviews with 4 stars · Clear filters
Great product
By Bill R.
Having created forms in various ways over the years in google forms, microsoft forms and directly in HTML back in the day, I can safely say that Cognito is more straightforward and has great inter-formfield interaction that even a relative novice can use. My only setup gripe is that "help" text can only be set after a field - be nice to be able to also have this before if desired on a field by field basis (unless I missed something). I am still waiting to see how it works when users submit forms, but the initial setup looks promising.
By Mick
Cognito Forms is very helpful and easy to use. The drag and drop functions are really user friendly, and the choices of boxes are just right. The only thing that would make this 5 stars is if the response boxes were larger. My clients said this was their only complaint with the questionnaires.
By Shyera M.
Dashboard could look better. Functionality and code seems well built.
By Joe M.
The cognito forms are very easy. Amazingly so even attaching your documents is easy.
By philisile M.
Response from Cognito Forms· May 9, 2022
We appreciate your feedback!
It was easy to build my first form, the user interface is easy to understand and I got used to it quickly. I used the form code in HTML, sounded like fun :)
By Mo
Love cognito but I have my days where it frustrates me
By Jonathan C.
Response from Cognito Forms· Mar 28, 2022
We appreciate your feedback, Jonathan! If you have any questions about your forms, our support team is happy to help. Please get in touch with us here: https://www.cognitoforms.com/supportrequest
Intelligently designed forms... I am truly satisfied.
By Ironman