The tech I spoke to was great
The tech I spoke to was great! (Derrick)
By Philip M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
44 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your #1 Choice for DIY Vehicle Specific Ready Remote Starters & Alarm Kits. Plug&Play and Custom Direct-Connect Kits. Full Line of Code Alarm, Prestige, Pursuit Replacement Remotes. Click or Call Toll Free: 1-866-244-8004
MotorCityRemotes.com (codealarmremotes.com) has 44 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 36 reviews with 5 stars · Clear filters
The tech I spoke to was great! (Derrick)
By Philip M.
Derrick from Code Alarm Remotes was outstanding in helping me with programming my remote. Very helpful, very knowledgeable and very easy to understand. Thank you Derrick and Code Alarm remote for bringing new life to a 30 year old Code Alarm system. :) William Gleason
By William G.
The ordering was simple. I live across the country and still got it in under a week. The instructions are so detailed and in layman's terms that my girlfriend said she could install it. It took me less than 2 hours and my truck was remotely starting. It started making a over start noise so I called support and talk to a man named Derick. I was never put on hold and it felt like I was talking to a friend. I would recommend this company to anyone trying to install their own alarm system.
By Scott S.
Excellent service, very helpful with questions before purchase. I installed my remote start on 9/3/17 which was Sunday on Labor Day weekend. I had a question about the wiring for my 04 F350 diesel and I called for help and Derek answered. Derek was very helpful and knowledgeable. I will be getting a remote start system for my wife's SUV hopefully soon from your company. I will highly recommend anyone I know that is in the market for a remote start system to your company. Thanks again Randy
By Randy
Great service and product.
By J M.
Very pleasant and helpful.
By Michael Wosczyna I.
Ordered a remote replacement. Order shipped and was received fast. All packaging and instructions where clear. Product worked and im still using it today.
By Eric H.
Derek is amazing. I spent 10 hours of my time on the phone with Vox Industries customer service nothing helped in less than five minutes on the phone with Derek my truck was up and running again. True professional
By Eric