Items came with missing parts and I…
Items came with missing parts and I cannot get any communication from them!!! Awful experience!!!
By Mindy
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
21 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cocoweb is listed under Home Goods Stores.
Cocoweb (cocoweb.com) has 21 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 11 reviews with 1 star · Clear filters
Items came with missing parts and I cannot get any communication from them!!! Awful experience!!!
By Mindy
Beware! They're not answering the phone or replying to email. No employees listed on LinkedIn. Just saw this review that they are located in China...I did not know...now I'll have to ask my credit card company to dispute/reverse charges.
By Sue P.
DO NOT BUY from them . They will not send you your Order.. They do not tell you they are in CHINA either.
By Judith Y.